Guiding Principles

Click on our Guiding Principles below to learn more.

Accessibility

The Centre will strive to ensure that all members of the community have access to its services in accordance with the most appropriate accommodations.

Accountability

The community will be made aware of the Centre’s activities in various ways including publication of an annual Report. This will ensure accountability to the community and will permit the Centre to report on trends, issues and practices as well as recommendation(s) for changes.

Alignment

York university values include the pursuit of excellence in service provision, a commitment to progressive and innovative approaches to problem-solving, the embrace of diversity and inclusion, an adherence to principles of social justice and equity, and a concern for environmental, social, and fiscal sustainability. The work of the Centre constantly seeks to advance these values in alignment with the university vision and mission.

Confidentiality

The Centre shall keep all information about parties to disputes and all information disclosed with the expectation of privacy, confidential except as required to be disclosed according to university policies and procedures or as provided by law.

Collaboration

To realize institutional values, the Centre shall collaborate across the university as appropriate to foster practices, structures, and a culture that enable all members to bring their whole selves to research, teaching, learning and service; and which promote the sharing of different perspectives and experiences essential to catalyzing innovation.

Impartiality

The Centre’s independence and impartiality are critical to the sense of fairness and unbiased integrity with which it must conduct its work. Its location within the institutional organization reflects this structural autonomy.

Procedural Fairness

In the determination of disputes, procedures followed by the Centre affecting the interests and well-being of community members must be fair to the parties. A complainant’s right to pursue a complaint must be balanced with the respondent’s right to be heard in an impartial and open process. Procedural fairness therefore includes the opportunity to respond, right to receive notice of procedural steps, and the right to receive reasons for decisions reached.